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Alan Erskine
As Managing Director of Tefen UK, Alan leads our work with service sector clients across Europe. He has a BA in business organisation from Heriot-Watt University. His early career was spent with logistics company, TNT. He then spent six years as a management consultant in the London Office of Deloitte Haskins & Sells. For the next 15 years he was the Founder and Managing Partner of Erskine Management Consultancy, which was acquired by Tefen in January 2007. Alan has considerable experience in business strategy and operations management within service environments. He works with customer-driven organisations, devising and implementing strategies and change programmes that enhance the customer experience and create agile, cost effective service chains. His most prominent clients include Bosch, British Airways, Centrica, Go-Ahead Group, Metropolitan Police, National Express Group, Scottish Water and Virgin Atlantic.
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