Operations Management

Change management is an essential component in allowing operational excellence to reach its full potential. The ability of an enterprise to recognize and manage the successful adoption of change will make or break an enterprise's improvement initiatives. Tefen has developed a powerful method for successfully managing change. Tefen has the tools and skills required to understand our client's organizational culture, to address the effect that culture has on operations excellence, as well as the structural approach to effectively implement change and mitigate culture shock. Tefen addresses seven key contributors affecting Operations Excellence - Organizational Governance (people), Process Governance (flow), Project Governance (transition), Leadership Committee (proficiency), Risk Management (conflict), Sustaining Change (variability), and Culture Management (behavior). Tefen's roadmap for excellence in operations significantly increases opportunities for success.

Operations Management Excellence

Tefen has the experience and knowledge to integrate policies, practices, procedures, people, and systems that transform a company's challenges into competitive advantages. Tefen structures management tools that provide consistency and predictability, without sacrificing the need to be flexible to market and customer demands. These building blocks create a management style where people clearly understand their roles and responsibilities, and have critical tools to support the escalation of conflict in a controlled fashion. Decision making is typically ad hoc and leads to increased risks. Tefen's approach defines, structures, and keeps the decision process at the appropriate level of the organization, in order to drive and maintain the integration of problem ownership with decision authority. Tefen's approach simplifies and minimizes the complexities typically associated with random escalation and "quick-fix" solutions. The result is operations management excellence that features alignment of enterprise strategy with organizational structure, management hierarchy, a controlled infrastructure, clarity of job roles, and stabilization of functional interfaces.