S&OP Planning for a Fresh Food Manufacturer

Situation

• The company was experiencing extraordinary growth within North America, but lacked a holistic demand and supply planning process
• Highly fast-paced blended manufacturing environment servicing top grocers and developing new products

Goal

• To launch S&OP Planning process from the ground-up, including structure, communication, tools and metrics

Approach

• Created a thorough governance structure to address timeline, planning horizon and activities.
• Developed communication tools and techniques to gain executive buy-in and cross-functional awareness and support
• Customized tools to meet the requirements of Sales Forecasting, Production Capacity Planning and Materials Feasibility
• Provided coaching and mentoring for several months to ensure knowledge transfer

Results

• Developed process, tools and structure in 3 months and assisted through 3 months of support
• Introduced an environment to improve customer satisfaction, drive supplier reliability and assess sales and manufacturing variabilities